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Saturday, March 09, 2024

 

FRIDAY, MAY 24, 2013

3 things to be successful in life

Know what you want; have a clear idea of your OUTCOME in any situation.
Be alert & keep your SENSES open so that you notice what you are getting.
Have the FLEXIBILITY to keep changing what you do until you get what you want.


 

Wrote this on FRIDAY, MAY 24, 2013 but never post, copy and paste to post it! :)

3 essential skills on Dynamic Listening

Reading - nonverbal signs
Nose touch
Making decision
The mouth guard
If person is speaking he is probably telling a lie.
If he is listening he feels you are lying.
The neck scratch
Scratches about 5 times - signal of doubt or uncertainty - "I am not sure I agree".
Evaluating critically.

Building rapport with non-verbal
Smiling, eye contact, tilting, nodding & sitting forward

Probing - questioning

Using marking out technique
Identifying 1 or few words spoken by someone & asking him / her to elobrate.
E.g. What do u mean by.......?
What does ..... Exactly mean to u?
Can u give me an example what u mean by......?

Reflecting - facts vs feelings

More feelings than facts - empathising

More facts than feelings - paraphrasing


 Hi my dear blog, long time never write, how everything is well.   Miss Ya Blog!! ^_^

 
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